Jasmine's Resume

Summary

I believe my prior experience in business in addition to my technical skills make me an unique candidate. While working in customer service as a manager I learned soft skills like communication, teamwork, delegation, research, conflict resolution, and problem solving. In addition to my business skills I’m continuing to develop my technical skills in web development, API development & documentation, and software development.

Education

Dates	Degree/Certification	Program	Organization	Description
Aug 2023	Web Development Fundamentals	Certification	IBM - Training	This credential earner demonstrates knowledge of web development concepts, processes to develop, deploy, and test websites, and the tools and programming languages that web developers use. The individual has a conceptual understanding of how to develop an interactive website using HTML, CSS, and JavaScript in a simulated integrated development environment (IDE). The earner is aware of the job outlook in web development and is familiar with the skills required for success in various roles.
Aug 2023 - Nov 2023	Software Enginering Cohort	Bootcamp	Techbridge - Technology Career Program	Curriculum: Microsoft Azure Fundamentals (Java) Prgramming Fundamentals (Java) Data Types, Operators; Classes; OOP; Functional & Asynchronous Programming; (Java) Decision Statements; Looping Statements, Debugging & Exception Handling... (Java) Unit Testing (and basic knowledge of Test-Driven Development) (Springboot) REST API and HTTP Basic Authentication (SQL) Databases (Git & GitHub) Version control
Nov 2023	Javascript Algorithms and Data Structures	Certification	FreeCodeCamp	In this JavaScript Algorithm and Data Structures Certification, you'll learn the JavaScript fundamentals like variables, arrays, objects, loops, functions, the DOM and more. You'll also learn about Object Oriented Programming (OOP), Functional Programming, algorithmic thinking, how to work with local storage, and how to fetch data using an API.
Apr 2024 - June 2024	React.js	Bootcamp - Course	Code The Dream	Curriculum: React DOM and Components Props, Handlers, Hooks, Fragments, Reusable and Class Components Asynchronous Data, Conditional Rendering, Advanced and Impossible State Data Fetching and Refetching, Third Party Libraries Forms and React Router Styled Components and SVG Performance, TypeScript, Testing Sorting, Searches, Pagination

Work Experience

Position: Technical Support Specialist III

Company: DealerSpike
Location: Remote
Employment: Dec 2023 - Mar 2023

Maintain, update, and implement changes to client websites using .NET(ASP), HTML, CSS / LESS,and JavaScript (jQuery library)
Utilized Salesforce Ticket System
Handle customer requests via chat, email, and inbound/outbound calls
Solve customer problems in a reasonable time frame
Provide Dealer Spike website platform education/coaching to customers and co-workers as needed
Participate in training sessions on new web technologies and product features
Create content for the Dealer Spike Knowledge Base (internal and customer-facing)
Work with peers and supervisors to resolve low-level escalations
Deliver a technical support experience that delights customers

Position: Business Selling Manager

Company: Dillards
Location: In-Person
Employment: Oct 2011 - Aug 2014

Customer Service: Greeted Customer, Scheduled Appointments, Follow-up calls for Merchandise and Events
Planned and Executed Department Sales Events
Department sales volume increased by 50% as sales manager. Average monthly sales grew from $20,000 as Manager. Department monthly sales growth consistently ranked Top 5 in the Florida region as Sales Manager.
Employee Management: Managed, Trained and Mentored 5 Employees, Created Work Schedules, Distributed Work Task and Sales Goals
Resolved Customer Complaints
Tracked Inventory and Sales in POS system

Technical Skills

Development Languages, Frameworks, & Libraries:

HTML, CSS, TailwindCSS, MantineUI, Javascript, Typescript, React.js, Next.js, Node.js, Express.js, Chai.js, Mocha.js, Swagger, Java, .NET(ASP), SQL, PostgreSQL, Redis, No-SQL, CouchDB, Docker, Azure Fundamentals, Git & Github

Development Subjects & Skills:

REST API’s, API Integration, API Documentation, Authentication, JSON Web Tokens, OOP, Functional Programming, Promises, Async-Await, DOM Manipulation, Data Structures & Algorithms, Scripting, Caching, Debugging & Exception Handling, Unit Testing, Kanban Board, Scrum

Projects

ReCodeCamp

Created website for users to practice programming fundamentals
- Production Link: https://recodecamp-web.vercel.app
- Github (Client): https://github.com/jazicorn/recodecamp-web
- Github (API-Server): https://github.com/jazicorn/recodecamp-api
- Github (API-Server-Email): https://github.com/jazicorn/recodecamp-api-email
Technology Used:
- Languages: HTML, CSS, Javascript, Typescript, SQL, PostgreSQL
- Frameworks/Libraries: React.js, Redux, Node.js, Express.js, Redis, Swagger
- Testing: Vitest, Mocha.js, Chai.js
Utilizes:
- - Version control (Git & GitHub)
- - Promises, Async-Await, State Management;
- - REST API, API Integration, API Documentation, HTTP Basic Authentication, JSON Web Tokens
- - Debugging & Exception Handling; Unit Testing

Personal Developer Website

Website where you can learn more about me as a developer. Includes a list of my current projects and a blog
- Production Link: https://jazicorn.dev/
- Github: https://github.com/jazicorn/jazicorn.dev
Technology Used:
- Languages: HTML, CSS, Javascript, Typescript, Markdown
- Frameworks/Libraries: React.js, Astro
- Testing: Jest, Mocha.js
Utilizes:
- - Version control (Git & GitHub)
- - Debugging & Exception Handling; Unit Testing